Internet conferencing software has risen to new heights during the pandemic, and Microsoft Teams has been one of the most prominent players alongside Zoom and Skype.
Microsoft has worked hard to offer corporate users a unique experience by integrating much of their business applications into the Teams system. The software is invaluable for companies switching to remote working.
Not only does Microsoft Teams feature a raft of tools that enable your staff to work together more fluidly, it comes as part of the 365 software package which has security features built-in. This makes Microsoft Teams a cost-effective tool that can be utilised by businesses of all sizes.
Microsoft 365 Integration and Streamlining
Teams is accessible directly within some M365 apps. The most notable example of this has been the enhanced integration with Outlook and Office.
Integration with Outlook will certainly add to your workers’ collaborative capabilities. Email discussions alone rarely achieve the communication required for agile workplaces, and because of this update, your staff can upgrade their conversation to a Teams call at the click of a button.
The experience will be just as fluid for Office workers who will be able to start Teams calls with any of their colleagues from within the Office app that they are working in. This change allows for fluid and instantaneous collaboration whenever your staff requires it.
This new integration will undeniably help businesses to further their work rate. However, it is currently only available to companies who have signed up for the “Targeted Release” early access program. If you think your business will benefit from this integration, it is highly recommended that you join the “Targeted Release” program.
Dynamics 365 Integration
Dynamics 365 is a suite of business decision-making applications aiming to improve businesses customer engagement and collaboration. Microsoft Teams have decided to fully integrate all Dynamics 365 applications, including Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation. This means that you will be able to take and receive calls from within the Dynamics setting.
The advantage brought by this integration is that the process of collaboratively viewing everything you have worked on from within Dynamics 365 can happen seamlessly. This aids your ability to engage customers and get real-time feedback on what you have achieved.
Teams’ connections with Third-Party Apps
Streamlined integration is not solely limited to apps within Microsoft but also to other third-party apps that your business may use. The primary example of this is Zoho, which offers an alternative cloud software suite and online productivity tools solution. This is great news for the 75 million Zoho users, who will likely also use Microsoft Teams.
Fluid Productivity with Microsoft Teams
Microsoft have only recently released many of these integrations, often only for their “Targeted Release” users. However, there is no sign that they will stop, and soon Teams will be available within a vast range of Microsoft applications. These changes will prove a major opportunity space in upgrading your staff’s productivity, collaboration, and agility.
